Frequently Asked Questions
Everything you need to know about our glueless wigs
What is a glueless wig?+
A glueless wig uses an adjustable strap, elastic band, and sometimes silicone grip strips to stay securely on your head — no adhesives, glues, or tapes required. It's gentler on your natural hair and edges, and you can take it off in seconds.
How do I put on a glueless wig?+
Simply position the wig at your forehead, adjust the straps inside the cap to fit your head snugly, and tuck in any baby hairs. That's it — no glue, no hassle. Most customers can put on their VELORA wig in under 60 seconds.
Are VELORA wigs made from real human hair?+
Yes. Every VELORA wig is made from 100% virgin human hair sourced ethically from Brazil, India, Peru, Cambodia, and Malaysia. We never use synthetic blends.
How long does a VELORA wig last?+
With proper care, our wigs last 12–24 months of regular wear. Many customers report their VELORA wig still looks beautiful after 18+ months. The key is gentle washing, conditioning, and proper storage on a wig stand.
Can I dye or heat style my VELORA wig?+
Absolutely! All VELORA wigs are heat-safe up to at least 160°C (320°F). You can curl, straighten, or blow-dry them. Dyeing is also possible — we recommend going darker only, as lightening human hair can damage it. Always use a heat protectant.
What's your shipping policy?+
We offer free worldwide shipping on all orders. Processing takes 1-3 business days. Delivery typically takes 7-14 business days depending on your location. Express shipping (3-5 days) is available at checkout.
What's your return policy?+
We offer a 30-day return policy. The wig must be unworn, unaltered, and with all original packaging and tags intact. Once your return is received and inspected, we'll issue a full refund to your original payment method within 5-7 business days.
How do I choose the right color?+
Check the product page for color swatches and descriptions. Our colors are designed to match common natural hair shades. If you're unsure, Natural Black (#1B) is our most versatile shade and matches the widest range of natural hair colors.
Do you offer wholesale or bulk pricing?+
Yes! If you're a salon, stylist, or retailer, please contact us at wholesale@velorahair.com for our wholesale catalog and pricing.
How do I care for my VELORA wig?+
Wash every 6–12 wears with sulfate-free shampoo and conditioner. Use lukewarm water. Air dry on a wig stand. Detangle gently from ends to roots with a wide-tooth comb. Store on a wig stand or mannequin head to maintain shape.